**A technician will supply you with a 6-digit code**
...Back to IOWADOCS Home Page...IE Users:
1. After entering 6-digit code, click button "Connect to technician"
2. Click "Ok", if prompted about visiting a secure connection.
3. Click "Run"
4. Click "Run" again. A chat window will appear with a technician.
FireFox Users
1. After entering 6-digit code, click button "Connect to technician"
2. Click "Save"
3. Your download manager will download the file "Support-LogMeInRescue.exe"
to your default directory for downloads.
4. Double click on this file to run it.
5. Click "Ok"
6. Click "Run". A chat window will appear with a technician.