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Frequently Asked Questions

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►1. Browser Settings

♦ My session keeps timing out

♦ How to change browser to ask where to save files?

♦ The Preview button will not show my document (Allowing Popups)

♦ In Chrome, Preview of the Form (ASPX) will not show.

♦ How to clear local storage in Google Chrome browser?

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►2. Firm Information

♦ How do I add attorneys and prepares and other firm information?

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►3. General Information

♦ How to combine mulitple PDF files into one file

♦ How Record Your Screen (Troubleshooting Aid)?

♦ How to change browser to ask where to save files?

♦ How to add a shortcut to XpressDox on my desktop?

♦ What are ASCII codes for different symbols?

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►4. Subscription Information

♦ How do I purchase a subscription to IowaDocs?

♦ How do I add or remove a User/Admin?

♦ When a User logs in they get a blank library listing

 

TECHNICAL SUPPORT:

Monday - Friday 9 am to 3 pm
E-mail Support
Phone: 866-597-6040